Direct answers
Direct answers to the handling questions buyers usually ask first
What should evaluators know before uploading?
ConfigSentry is currently being offered as an early free trial. A self-service Data Processing Agreement is not currently available. Firewall configuration files can contain sensitive operational information and may contain personal data depending on how an environment is configured. Please only upload configuration files that you are authorised to submit. If your organisation requires a Data Processing Agreement, supplier security review, subprocessor details, or specific data-handling terms before uploading production firewall configurations, contact Secdit before using the service.
Is ConfigSentry read-only?
Yes. It is designed for review, not change deployment.
Does it push changes to FortiGate?
No. Remediation remains under customer change control.
What data does it process?
Raw FortiGate configuration data for audit, plus the resulting findings, scores, reports, and related service metadata.
How are hosted audits handled?
For the normal hosted path, secret material is stripped before the configuration is added to the audit queue table, processed, and generally removed from the queue database within a few minutes.
What happens with the no-save manual option?
If a manual audit is run with "Do not save results on website" selected, the configuration is processed directly in memory only and is not saved in an audit queue or other database table.
What may be retained?
Audit results, findings, reports, history, and related account metadata may remain until deleted. Deleted live records are removed immediately, while periodic database backups may retain deleted data for up to 30 days.
Where is the service hosted?
Hosted with Hetzner in Nuremberg, Germany.
How are collector credentials handled?
Collector-based collections can be configured so appliance credentials remain local to the customer collector host.
How is access to the service protected?
Authenticated account access is required, MFA-supported access helps protect sensitive audit output, public web traffic uses HTTPS with TLS 1.2, internal database connections use TLS with certificate authentication, and passwords are stored in encrypted and/or hashed form.
What staff access is stated publicly?
Support staff have minimal account access. They can see general account information, user email, account members and roles, submitted support messages, and account-related error logs. They cannot see audit report contents.
How can deeper review be discussed?
Use the normal account workflow for audit cleanup and contact Secdit at support@secdit.com or via the contact page if your review needs more detail on backup handling, supplier review, or handling specifics not stated on this page.